Thanks for using the Relief Teaching Academy. This Privacy Policy explains the what, how, and why of the information we collect when you use the Relief Teaching Academy. It also explains the specific ways we use and disclose that information.

We never sell or give away lists or email addresses to any external parties not invoved in delivering the Relief Teaching Academy service you signed up for.

THE BASICS

1. Definitions

Let's get a few definitions out of the way. When we say "we," "us," and "Relief Teaching Academy” we’re referring to a service of EPC Capital Pty Ltd.

When we say "the Service" we are referring to the online learning and teaching support resources we provide through the Relief Teaching Academy.

When we say “you” or “Member,” we’re referring to the person or entity that’s registered with us to use the Services.

We provide our service via online platform. In the course of providing the Services, we may collect Personal Information, which means information about a Member.

2. Changes

If there are any changes to this Privacy Policy, we’ll post them on the Website and send them to the last email address you gave us. Any changes will be effective as of the date we post on the Website or send the email (or whichever date is later). You may object to any changes within 20 days after they’re posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we’ve already collected from you, but will apply only to information we collect in the future. We won't treat information of any open account differently from any other open account. If you object to changes in our Privacy Policy, we’ll have to terminate your account.

3. Effective Date

This Privacy Policy is effective with respect to any data that we’ve collected, or collect, about and/or from you, according to our Terms of Use.

4. Questions

If you have any questions or comments, or if you want to update, delete, or change any Personal Information you’ve submitted on the Website, please use our contact form to get in touch. You may also contact us by postal mail at: EPC Capital Pty Ltd PO Box 10241 Brisbane Qld 4000

YOUR INFORMATION

5. Information We Collect

Information You Provide to Us: When you register with us, send us an email, or post on our blog, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, and other details as you provide. By giving us this information, you consent to your information being collected, used, and stored by us, only as described in our Terms of Use and Privacy Policy.

Cookies: When you register to use Relief Teaching Academy, we store "cookies," which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser type and version, your operating system, and other similar information. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block our cookies, it may be more difficult (and maybe even impossible) to use all of these Services. When you play one of the videos on the Websites, the Flash player may use local shared objects, which are also called Flash cookies. We don’t use these Flash cookies for anything, but we can’t stop the player from dropping them (we tried).

Web Beacons: When we send emails to registered customers, we'll sometimes track who opened the emails and who clicked the links. We do that to measure our Email Campaigns’ performance and to improve our features for specific segments of customers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create the reports you see about who has or hasn’t opened emails or clicked links. Reports are also available to us when we send you email, so we may collect and review that information.

Information from Other Sources: We may get more information about you, like name, age, and participation in social media websites, by searching the internet or querying third parties (we’ll refer to that information as Supplemental Member Information). We only collect data that’s publicly available or provided by a third party according to its terms of use.

Cookies: Cookie management tools from your browser won’t remove Flash cookies, but here’s how to manage privacy policy settings for them.

Supplemental Member Information

We do not collect supplemental information that your do not provide.

6. Use and Disclosure of Your Personal Information

We may use your Personal Information only as follows:

To promote use of our Services. For example, if you leave your Personal Information when you visit our Website and don’t sign up for any of the Services, we may send you an email asking whether you want to sign up. And if you use any of our Services, and we think you might benefit from using another Service we offer, we may send you an email telling you about it.

To bill and collect money owed to us. This includes sending you emails, invoices, receipts.

We only accept payment through PayPal or Stripe interfaces. You may use credit and debit cards through the PayPal and Stripe systems. No credit card details are stored on any site.

We send billing information through PayPal or Stripe to process your orders and credit card payments. We do not store this information anywhere on our site. To learn more about the steps we take to safeguard that data, see Section 7 below.

• To send you System Alert Messages. For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

• To enforce compliance with our Terms of Use and applicable law. This may include developing tools and algorithms that help us prevent violations.

• To provide customer support.

• To protect the rights and safety of our Members and third parties, as well as our own.

• To meet legal requirements like complying with court orders and valid subpoenas.

• To provide information to representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements.

• To prosecute and defend a court, arbitration, or similar proceeding.

• To support and improve the Services we offer.

• To communicate with you about your account for informational, not promotional, reasons.

• To send you informational and promotional content that you may choose (or "opt in") to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.

Unsubscribe Links

It’s the law! Unsubscribe links are required by the CAN-SPAM act. Plus, making it easy for people to opt out is the nice thing to do.

7. Public Information and Third Parties

Blog. We have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you’d like it to be removed, contact us here. If we’re not able to remove your information, we’ll let you know why.

Social Media Widgets. Our Websites include social media features, like the Facebook Like button. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Links to Third-Party Sites. Our Websites include links to other websites, whose privacy policy and practices may be different from Relief Teaching Academy. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

It’s worth repeating: We respect your privacy and your subscribers’ privacy. We’d never sell or give away your information.

SECURITY

8. Notice of Breach of Security

Nobody’s safe from hackers. If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your Distribution Lists, then Relief Teaching Academy will notify you as soon as possible and later report the action we took in response.

9. Safeguarding Your Information

Our log in protocols require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.

10. Accuracy of Data, Transparency, and Choice

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.

We’ll give you access to any Personal Information about you that we hold within 30 days of any request for that information you make by emailing [email protected] . Unless it’s prohibited by law, we’ll remove any Personal Information about you from our servers at your request.

Updated May 2023